Congratulations! You have a new Pomeroy College of Nursing e-mail address!
E-mail: lastnamefirstname@crousepcon.edu
(For example, John Smith would enter: smithjohn@crousepcon.edu)
Temporary Password: CrouseMMDDYY
(Capital C and your SIX-digit DOB in the format MMDDYY)
NOTE: You will be required to change your temporary password prior to logging in to your e-mail account. This new password must be at least 8 characters in length and contain a combination of:
- Lower case characters
- Upper case characters
- Numbers
- Punctuation (e.g. !? etc.)
- “Special” characters (e.g. @#$%^&*()_+|~-=\`{}[]:”;'<>/ etc)
Directions on accessing your new student e-mail are on pages 2-4
*** If you need assistance setting your new student e-mail account, call the Crouse IT Help Desk at 315-470-2600 ***
How to log in your PCON student e-mail (off-camupus)
- Go to: https://outlook.office.com/
- Log in using your e-mail address and password (see page 1).
- If this is your first time you are logging in to your e-mail account, you will be required to set up your multi-factor authentication (MFA) – see page 3 before continuing to step 4
- You will be asked to “Enter the code displayed in the Microsoft Authenticator app on your mobile device.”

- Using your mobile device, open the Microsoft Authenticator App and enter the “One-time password code.”

- You are all set! You can now access your e-mail.
How to set up your multi-factor authentication (MFA)
- On your mobile device, download the MICROSOFT AUTHENTICATOR APP. The app is FREE. If the app costs money, itis the WRONG app.
(Video instructions are available here.)
| Apple | Android |
|---|---|
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- On a desktop or laptop computer, go to: https://outlook.office.com/
- Sign in using the e-mail and temporary password listed above on page 1
- After choosing “sign in”, you will be prompted for more information

- Click “next”
- On your mobile device, open the Microsoft Authenticator app and choose the icon to scan a QR code

- Follow all display instructions
- Your MFA is now set up
How to log in your PCON student e-mail (on-camupus)
- Go to: https://outlook.office.com/
- Enter your @CROUSEPCON.EDU e-mail address and password
- Authenticate using the Microsoft Authenticator app if needed
How to change your Crouse all-in-one (including student e-mail) password
- From a Crouse computer, go to https://password.crouse.org
- Enter your username, old password and new password
- If needed, refer to page 1 for password requirements


