PCON Email Access

Congratulations!  You have a new Pomeroy College of Nursing e-mail address!  This means… You will be able to access your e-mail account on any PCON computer. You will have access to all Microsoft 365 apps, including web versions of Word, Excel, PowerPoint, OneDrive, and more. E-mail: lastnamefirstname@crousepcon.edu                (For example, John Smith would enter: smithjohn@crousepcon.edu) […]

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Using Outlook on your Mobile Device

To check your Crouse email on your mobile device, you have two options: Option 1: Using a Mobile Browser (Requires MFA every login) Open your preferred web browser (Safari, Chrome, etc.). Navigate to the Microsoft Outlook sign-in page by going to either link below. https://outlook.office.com https://crouse.org/owa Enter your crouse.org or crousemed.com email address and click Next. […]

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RDP WebClient (HTML5) – Special Notes

Special Notes If you get a page error signing into Soarian, close Soarian and reopen the icon. Printing works using the “Remote Desktop Virtual Printer(Redirected)” option. It will print it to a PDF which your home computers browser will see in Downloads. The filename will be “Remote Print Job.pdf” as shown below. We have worked […]

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RDP WebClient (HTML5)

To Open a Remote App using Crouse RDP Webclient Access the Webclient through this URL. o https://portal.crouse.org Sign In with username and password. o Any username syntax works, ie: chnet\username, username, or username@crouse.org You are now presented with apps you have assigned. Open an app. o While it is connecting you will have the normal […]

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An Authentication Error Has Occurred

This is due to the hardening of security in Windows 11.  To connect to Crouse, you need to have TLS 1.2 (Client) enabled on your local workstation. Microsoft does not support TLS 1.3 on Windows Server 2019. Reference this article To enable it, the easiest way is to run this “key” as an Administrator. You […]

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Print to PDF from Gateway; Locally

If you wish to print to a PDF from your local machine (Home, place of business), you must install a PDF Printer on your local machine. There are a few, free, ones such as CutePDF and PDFCreator Windows 11 has one built in. Screen shot below. It’s called Microsoft Print to PDF. You would use […]

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Connecting to LabNet – CMP

How to access labsoft This document will walk you through how to sign into the labsoft app on our gateway. Step 1: Go to https://cmpgateway.crouse.org from there you will be prompted to enter your Crouse credentials (see below). If you have never logged into a gateway you will be asked to reset your password. Please […]

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Clearing Cache in MS Edge

Open up MS Edge Click on the 3 “dots” in the top right to expand the menu Scroll down and click on Settings Click on (1) Privacy, search and services.  Scroll down to you see (2),(3) “Clear browsing data” Click on Choose what to clear (you’ll do on both (4) and (5) ) You will […]

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