For best reliability and to prevent Android disconnects please turn off MAC randomization by following the below instructions. Open the Settings. Tap Network & Internet -> Wi-Fi. Tap the gear icon associated with the network monitored Tap MAC address type. Tap Phone MAC. Re-join the network. .
All posts by richlemmermann
Prevent Frequent Disconnects
For best reliability and to prevent iPhone disconnects please turn off MAC randomization by following the below instructions. Open the Settings on your iPhone, iPad, or iPod, then tap Wi-Fi or WLAN. Tap the information button next to the network Turn off Private Address. Re-join the network.
Printers Missing in Programs
Remote Desktop Gateway (RD Gateway) has an Universal Print Driver that is good at “creating” remote printers. Sometimes, a printer may not create on the server which causes the printer to not display when you try to print from an application like Soarian and CareXpress We need to open up Devices & Printers on YOUR […]
Connect to Work Computer
setup a new option for connecting in via Remote Desktop directly rather than using VPN (Palo Alto) or Citrix. You will find this a much easier and stable option. With this option, you only need to use the Remote Desktop application. You will need to make a one-time change on your home PC: […]
Can’t Connect Tips and Tricks
If you get repeated prompts for login and you are using IE with these values, please try this link. It will import a value into your computer’s registry to set the security to the current latest that will work with our Gateways There are a couple of issues here and separated into sections See […]
SUNY Upstate Connections
A doctor called and was having issues logging into Crouse from an Upstate Computer. I spoke with the Upstate Help Desk, this is an issue where the Single sign on, on the upstate computer is conflicting with the single sign on from the remote Crouse gateway. They explained the Physician would need to suspend the […]
Keeps asking for Credentials – COMMON
If you cannot use IE, add CHNET\ to the box that comes up. For example: CHNET\CrouseUser OR… You must use Internet Explorer and make https://gateway.crouse.org a Trusted Site Add as a Trusted Site Make it so that it’ll pass your credentials to the Trusted Site Tools > Internet Settings > Security > […]
Connect to Work Computer with Printers
Background Depending on which version of Windows client you have and whether you’re connecting in through RDP to a workstation or server, is how we must handle printers Print Drivers Windows 7 Client to Windows 7 Client From what I have tested, the Remote Desktop Easy Print Driver doesn’t seem to work. So: Make sure […]
Keeps asking for Credentials #1
Client Message This computer can’t connect to the remote computer Try connecting again. If the problem continues, contact the owner of the remote computer or your network administrator Resolution The main issue is that TLS 1.1 and TLS 1.2 are *not* enabled protocols in Windows 7 natively. There are 2 patches that are required and […]
Connect to Work Computer
(Instructions provided graciously by John Kelley, 9/11/2019) This will work on Google Play Capable Chrome Computers(Book, Box, Bit, etc.) On the Chrome computer, Open Google Play · Search for Microsoft Remote Desktop, and Install · Open Microsoft Remote Desktop · Click on the “+” in the upper right hand corner, and select Desktop · Enter […]